What can Small Business Fanatics do for me?
So glad you asked! Here’s some of the most common questions (with answers of course) that we get when talking with business owners like yourself.
What services do you offer?
We offer a wide range of online services including website design and development, website hosting, website maintenance, social media management, search engine optimization (SEO), pay-per-click (PPC) advertising, logo and graphic design, and product design.
How much do your services cost?
The cost of our services varies depending on the scope of the project as seen on our Services page. We offer customized solutions tailored to your specific needs, so please contact us to get a quote – or a free website audit. Our prices are competitive and transparent, and we’ll always provide you with a clear breakdown of the costs involved.
How long does it take to complete a project?
The timeline for a project depends on its scope and complexity. But in general, the average time to build a new website is 4-6 weeks, and 1-2 weeks for logo design.
What is your process for designing a website?
Our website design process begins with an initial consultation to discuss your goals and requirements. We then create wireframes to visualize the website’s structure and layout, followed by design mockups to present our design concepts to you and your team.
We’ll work with you to refine the design until you’re satisfied. Once the design is approved, we’ll develop the website (usually within WordPress) and provide you with training on how to manage it.
How do you handle revisions?
We understand that revisions are a natural part of the design process, and we welcome feedback from our clients. We provide up to two rounds of revisions for our designs, and we’ll work with you until you’re satisfied.
What is your refund policy?
We offer a satisfaction guarantee on our services. If you’re not satisfied with our work, we’ll work with you to make it right. However, we do not offer refunds for completed projects.
Do you offer website maintenance?
Yes, we offer website maintenance packages or retainers to ensure your website stays up-to-date, secure, and optimized. Our maintenance services include regular backups, security updates, software updates, and uptime monitoring.
Do you provide SEO services?
Yes, we offer SEO services to improve your website’s visibility and ranking on search engines. Our services include keyword research, on-page optimization, off-page optimization, and reporting. We’ll work with you to develop a customized SEO strategy that meets your business needs.
What is your customer support like?
We’ll always deliver exceptional customer service because without our customers, our business wouldn’t exist. We’re always available to answer any questions or concerns you may have and provide prompt and reliable support. Our goal is to build long-term relationships with our clients and help them succeed online.
How do I get started?
If you’re interested in working with us, please contact us here. We’ll be happy to discuss your project and provide you with a customized quote. We look forward to hearing from you!